At, we take great care to protect personal data and respect individual privacy. We are committed to carefully safeguarding any personal data obtained in any way.

The privacy policy governs the collection, storage, and processing of personal data collected by Novak Furniture (hereinafter referred to as the “provider”) when using the online store, making purchases, subscribing to receive content such as newsletters, event invitations, or publications, and in the general use of the website.

Your data will be used exclusively for the purposes of shopping, website usage, informing about our promotions, discounts, news, education, and events, as well as for notifications related to our activities, and will not be accessible to the public. We handle the collected data in accordance with the General Data Protection Regulation (GDPR) of the EU, the Personal Data Protection Act, and other applicable regulations in the field of personal data protection.


The controller of personal data, as defined by the General Data Protection Regulation (GDPR) of the EU and the relevant law governing personal data protection, is:

Novak pohištvo d.o.o.
V Toplice 7, Ljubljana, 1260 Ljubljana-Polje
email: [email protected]


Personal data is information that identifies you as a specific or identifiable individual. An individual is identifiable when they can be directly or indirectly identified, especially by an identifier such as a name, identification number, location data, online identifier, or by one or more factors specific to the individual’s physical, physiological, genetic, mental, economic, cultural, or social identity.

In accordance with the purposes defined in this privacy policy, the website provider collects the following personal data:
The provider does not collect or process your personal data unless you enable or consent to it, i.e., when ordering products or services, voluntarily filling out forms, using the website, or when there is a legal basis or legitimate interest for collecting personal data.

We use personal data to carry out provider activities and ensure user awareness, as well as for those subscribed to receive newsletters.

We mainly store and process personal data for the following purposes:
If you wish to receive content from the provider (newsletters, discounts, event invitations), please register on the website by entering your information into the required form. By completing this form and confirming it, you provide the provider with some or all of the above personal data.

We collect customer personal data based on the legal basis of purchase, i.e., contractual relationship regulated by law and the website’s terms of service. We collect visitor personal data, intended solely for general information, based on newsletter subscriptions.


Whenever you access the website, general, non-personal data (number of visits, average visit time on the website, visited pages, etc.) is automatically recorded, even if you don’t log in, register, or otherwise interact with the website. We use this information to measure website effectiveness, improve content, usability, accessibility, and for effective collaboration with partners, examples of which are listed in this privacy policy.



Personal data provided to us during purchases, registration, newsletter subscriptions, or event registrations is processed solely for the purposes for which it was obtained.

In our continuous effort to improve the quality of our services related to electronic communications we send, or in connection with other communication methods, we also monitor and process data on the display of received messages, clicks on links in received messages, unsubscribe data, non-working email addresses, etc.

We also process data for our own statistics and advertising activities. We safeguard the data with appropriate legal and technical measures and do not disclose it to third parties, do not transfer it to other countries, nor enrich it with data from other sources.

To stop receiving news, promotions, events, seminars, and similar notifications, please send a written request to the email address provided in this privacy policy.


We only disclose personal data to partners who provide contractual services for the provider (accounting services, law firms, and other providers of legal advice, data processing and analytics providers, technical system maintainers, email service providers, payment system providers, customer relationship management system providers, technical support, research agencies, online advertising solution providers), necessary to fulfill the purpose of the website. Providers of these services comply with legal requirements, do not disclose your personal data to unauthorized third parties, and may process the data only within the instructions of the website owner.


The provider will retain your personal data only for as long as necessary to fulfill the purpose for which the data was collected and processed, such as ensuring your access to your online account with the provider, ensuring uninterrupted access to the online store or website, reviewing and fulfilling your orders, verifying your payments and fulfilling other obligations of the provider and/or yours, ensuring your access to specific information available, etc. The personal data that the provider processes based on the law will be retained for the period prescribed by law. The personal data that the provider processes for the execution of a contractual relationship with an individual will be retained for the period necessary to perform the contract and for an additional 5 years after the termination of this contract, except in cases where a dispute arises between you and the provider regarding this contract; in such case, the provider will retain the data for an additional 5 years after the finality of the court or arbitration decision or settlement or, if there was no legal dispute, for 5 years from the date of amicable settlement of the dispute.

The personal data processed by the provider based on an individual’s personal consent or legitimate interest will be retained permanently or until the individual revokes this consent or requests termination of processing. After the retention period, the provider will effectively and permanently erase or anonymize personal data so that it can no longer be associated with a specific individual.


In accordance with the provisions of the General Data Protection Regulation (GDPR) of the EU, you have the right to:
If you believe that your rights regarding the protection of your personal data have been violated by us in any way, or if you wish to enforce these rights, we kindly ask you to inform us by messaging us at [email protected], and we will promptly rectify any errors.

By using the website, you agree to this privacy policy.

The privacy policy of this website may change, and we reserve the right not to inform users of every change or amendment that becomes effective upon publication.